“What’s your honest opinion on PayPay?” vol.2 Product Designer

This is a feature article that involves PayPay employees giving their “honest opinion” on “why they joined” and the “surprises encountered after joining” This time, we sat down with Zeke Kuo in the Design Department, Product Division!

Zeke Kuo
Zeke has been with PayPay for 13 months. As a senior product designer at PayPay, Zeke is currently responsible for peer to peer payments (P2P) and map related projects. His involvement in projects spans from the initial kick-off meeting right through to the release of the feature, including usability tests.

Zeke,from where & why did you join PayPay?

Before PayPay, I was a senior UX/UI designer in a company in Tokyo that provides smart solutions for robotic arms.

The biggest reason I left the company to join PayPay was because I wanted to create designs for a much larger audience. The designs I made were only for business operators, being more of a B2B service, so I started feeling the desire to think and design more like an average person, rather than creating specialized designs for specialists.

What things surprised you after joining PayPay?

I felt like joining a big family.

Every team member helps each other out and exchanges honest opinions. Every designer is professional and devoted to their works. Before joining I thought I might be lonely and helpless being a foreigner in a Japanese company, but it turns out there was nothing to worry about.

Only a month after joining, I was assigned to redesigning the home screen of the app. I could show my designs directly to Aditya, the product head, and discuss ways to improve PayPay. It was challenging, but also very exciting.

Are you happy having joined PayPay?

Joining PayPay is one of the best decisions I’ve made.
Before joining the company, I had actually received an offer from a different, foreign company, but I decided to go with PayPay. I’m happy to say that doing that was the right decision, because not only does PayPay allow me to create designs and really impact millions of users, but everyone on the design team is super friendly, and it’s possible to focus on design work without being distracted by other things and being under a too much pressure.

As a company, PayPay is well known in Japan and more organized, which made it feel like feel even more like a better decision to join.

See HERE for business development related job offerings like Zeke’s.
Product Designer
Edited by: daiki (PayPay Inside-Out Editor)​​​​
* Employees’ affiliations are those of the time of the interview.
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