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"What’s your honest opinion on PayPay?" Vol. 9 HRBP



This is a feature article that involves PayPay employees giving their honest opinion on why they joined, and the surprises they encountered after joining. This time, we sat down with Toya Shiraishi from Human Resources Business Partner (HRBP) team, Human Resources Department, Management Promotion Division!

Toya Shiraishi I’m an active member of the HRBP team in PayPay. (For more information on HRBP, click here) My two main responsibilities are: account management (business units) and functional management (cross-company functions). Account management is a field-facing role, and I provide consulting services to the Sales team, PayPay’s core unit, for organizational and personnel management. For functional management, I’m responsible for the management of PayPay’s overall personnel cost, operation of the employee assessment/compensation system and retirement-related programs, as well as initiatives and operations linked to HR measures.

From where & why did you join PayPay?

I joined PayPay on May 1, 2020. I previously worked for a major business attire retailer, where I gained a lot of experience across various departments. I have worked in a wide range of business fields, including the Sales department (sales), Merchandise department (product planning, inventory management and liquidation), Business Planning department (management of income forecast and results, group-wide projects including the introduction of accounting systems), and Human Resources department (special assignments for the president, system planning, and personnel cost management). The reason why I decided to change my job and join PayPay was because I was attracted to PayPay’s unparalleled business speed and its ability to change and transform the society. Also, I had a good impression of my current boss, whom I spoke with twice during my job interviews, and I really wanted to work with him – this was another strong factor why I decided to join PayPay (laughs).

What surprised you after joining PayPay?

<On a positive note> Undeniably, the overwhelming speed. In addition to the speed with which we are able to develop new markets, build and launch new services, I am utterly impressed by the speed with which we are able to make decisions on introducing systems such as WFA (Work from Anywhere at Anytime), a new HR system introduced last year.

<On a negative note> PayPay is expanding its business and organization at a rapid pace. Many new members join our company every month, and as HR I want to actively communicate with them to make sure that they get used to PayPay as quickly as possible, but there are just so many of them (laughs). It’s not that much of a negative aspect though, as I see it as a rewarding experience that can only be experienced in a rapidly expanding company.
Are you happy having joined PayPay?

I’m glad I joined! In an environment where we are leading the industry and advancing at an overwhelmingly fast pace, I believe that PayPay’s HRBP plays an important role in accelerating the speed of the business. While being deeply involved in the business, we also catch up with issues that arise on the ground, and quickly hold discussions with both the management and colleagues at the forefront to solve them. From there, we launch new measures from scratch and strive to continuously make them better. I find this job very interesting and worthwhile, as I believe that PayPay is the only place where I can have such an experience as an HR professional.

If you want to apply for the same job position as Toya, please click here. [Remote Work] Human Resources (HRBP)
編集:Sota (PayPay Inside-Out編集部) ※社員の所属等は、取材当時のものです。