Pay2 Dev Speaks vol.6 – QA Engineer

Launched in 2018, PayPay has grown into a mobile payment service with 58 million users – one in every two smartphone users in Japan. It boasts a diverse workforce with engineers from around 50 different countries and regions across the world. In this Pay2 Dev Speaks series, we give you the latest on the Pay2 Development Center (or Pay2DC), PayPay’s first overseas development center launched in October 2022, through the unique voices of our team there.

In this edition, we speak with two QA engineers.

Why I joined PayPay

PayPay’s revolutionary technical prowess and user-first perspective stood out in the FinTech sector

Rahul：
I’ve already known about PayPay for a few years because I used to work for Paytm. Back then, I didn’t imagine I would end up working at PayPay, but after spending a long time working in the payments and FinTech space, I did start to take an interest in contributing to services provided outside of India. Both PayPay and Pay2DC are user-focused, and the fact that they place a lot of attention on looking at different payment use cases and solving issues, was really the deciding factor for me.

Piyush：
I joined Pay2DC because I wanted to be part of a team at a company that is dedicated to improving people’s lives. Throughout my career, I have gained experience in various sectors such as payments and e-commerce, document cloud storage, and information sharing. When I came across the job advertisement for Pay2DC, I immediately felt that it aligned with my values and career goals. The company’s focus on continuous innovation and substantial growth also caught my attention. The opportunity to create a new financial service using cutting-edge technology, while prioritizing security and positively impacting the lives of millions of people, enticed me to apply for the position.

What is the appeal of working at Pay2DC?

It has an open culture and there’s lots to learn. You can also ‍learn about the secrets of Japanese quality

Piyush：
Our culture at Pay2DC is very open, which means that you are encouraged to explore and pursue any interests or challenges you may have, whether it’s in QA or development. Our manager Munenori gives us the freedom to carry out our jobs as we see fit. Additionally, there are ample opportunities for learning. Since everyone works from the office, you can freely discuss any topics of interest with your colleagues. This creates the perfect environment for someone like me who wants to continuously expand their knowledge and skills.
Furthermore, Pay2DC understands and respects personal commitments, such as spending time with family. This is especially noteworthy considering we are a startup company.

Rahul：
It is definitely the best environment for someone looking to learn. Pay2DC adopts an agile model in its QA processes, so you can carry out both manual and automated testing, and as a founding member, I could start building from the QA processes itself alongside my team, so there is even more knowledge to be gained. Also, as you can speak with other members openly whenever needed, it helps accelerate both our personal and the company’s growth.

Added to that, I learned a lot at the month-long training that I recently completed in Japan. I had this opportunity to receive training in Japan as the QA team in India is a new department. Maintenance is very well carried out in Japan, and I felt that the culture of paying attention to one another also has a positive impact on the quality.

Piyush：
I also experienced a fundamental change in my thinking after going through training. ‌‍Many Indian companies believe that something needs to be broken before it can be correctly understood, but instead of waiting for that to happen, PayPay’s QA team checks every single possibility beforehand to make sure it doesn’t. I learnt many other things from the training in Japan which I have brought back with me, such as the way the QA department is structured into a technical team and an improvement team, and the processes of continuous iteration and improvement.

Teamwork and communication

Crossing borders, cooperation, and resolute teamwork to ensure we continue to get to our destination in the fastest way possible

Piyush：
The team at Pay2DC is vibrant and dynamic, always striving to find resolutions in the most efficient manner. We value open discussion and collaboration, ensuring that we reach solutions while maintaining ongoing conversations.

Rahul：
I am working on a different project from the rest of the team, but we still synch up very well on a daily basis and have understanding of each other’s projects and how they are going, and we can talk to each other whenever necessary. ‍We have a positive culture of lifting each other up.
The core philosophy of the Pay2DC team is that we are an extension, not a subordinate division under the Japan Product Team, and this is clear in our minds and is one of the factors that shapes the culture of this team. While we make sure we are thoroughly aligned with the Japan Product Team, that is not to say we ‍always follow what they do; rather we feel as though our performance directly contributes to PayPay’s growth.

Piyush：
The QA team in Japan is highly cooperative and offers us an immense level of support. They are always ready to assist us by conducting sessions or promptly sharing their knowledge whenever needed.

Our current team and our future

Making a greater impact through process improvements, while continuing to be the gatekeepers of quality

Rahul：
Pay2DC plans to deliver 15 or more high-quality projects this quarter, and what’s more, we are already getting started on new projects. I am willing to get stuck in to any project if I am requested to, instead of limiting the areas I work on. I can say the biggest challenge is guaranteeing quality so that we can provide a high-quality product.

Piyush：
To align ourselves as an extension of the Japan Product Team, it is crucial that we deliver products of equal quality and efficiency. In order to achieve this, my goal is to continuously streamline our QA processes and empower Pay2DC to take full ownership of the process in the long run. By doing so, we can ensure consistent delivery and maintain the high standards set by the Japan Product Team.

A message to developers in India

Take on the huge challenge of ‍bringing innovation to the financial sector alongside a group of professionals!

Rahul：
Pay2DC is a fantastic workplace for those eager to work together with experts. The culture of the members who work here is fantastic, and working here doesn’t just contribute towards your personal growth, but also the growth of your specialist career. How about devoting your efforts to revolutionizing the payment system in Japan in a multinational environment?

Piyush：
If you are someone who desires to work in a rapidly evolving field that has a significant impact on the lives of millions of users, then why not consider joining Pay2DC? Here, you will have the opportunity to collaborate with talented professionals and leverage the latest technology. Join us in being a part of something greater than yourself and contribute to the exciting challenge of revolutionizing the financial sector. Showcase your skills and make a difference in this thrilling journey.

*Recruitment status and employee affiliations are correct at the time of the interview.